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Visitors are requested to go through the Terms and Conditions of Jusplaytoys for availing services.

Jusplaytoys reserves the right to update the prices of items and Terms and Conditions from time to time, with or without prior notice. The updated version of Terms and Conditions can be reviewed by clicking on the “Terms and Conditions” tab located at the bottom of the Website page. The updated version will supersede all previous versions. Use of the Website after updations are made implies that the user has agreed to the updated version.

Toys rented/circulated by Jusplaytoys can be/are in “used & in new-like” condition but are rented out in the clean and safe condition. However, there will be no guarantee of brand new toys being delivered. Jusplaytoys items being rented out to customers may have scratches on them to the extent that the functionalities of the item are not affected. Jusplaytoys will not be responsible for any damages or injury to any person or child as a result of the use or misuse of its toys or property. We make no warranties of any kind, express, implied, statutory or otherwise for any service we provide.

Refundable Security Deposit:

Customers must pay a refundable security deposit to Jusplaytoys. Customers will not receive any interest on this deposit. This deposit will be refunded when the customer returns the toy and cancels his services with us.

Returns :

Customers are requested to count the number of pieces (s)/ check the quality of the toy at the time of delivery. The Home Delivery Agent will also check each product thoroughly at the time of return to check for missing parts and whether the returned product is in the same condition as it was delivered. Any complaint regarding the functionality of the borrowed item must be made at the time of delivery for it to be considered as a valid complaint. Appropriate measures will be taken by the team to rectify or exchange the item without any additional charge to the member. However, under no circumstances will a complaint regarding an item be acceptable after delivery, the same may be charged to the member at the discretion of the company. Post return all items go through a rigorous Quality Check by the Quality team. In case any damage/missing part/functionality issue is highlighted, it will be intimated to the member by the next working day. In case of missing parts or if the item is damaged beyond repair then depreciated cost of the toy will be charged and the same will be intimated to the member. Please make sure to return all the pieces of the toy at the time of return.